1. DATA CONTROLLER
In accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), we inform you that the personal data you provide will be processed by:
- Controller: Dream Fulfilled
- Email: admin@dreamfulfilled.eu
- Activity: Handmade crafts e-commerce
- Data Protection Officer: The business owner acts as Data Protection Officer
2. DATA WE COLLECT AND HOW WE OBTAIN IT
We collect personal data through:
- Forms: name, email, phone number, and any information voluntarily provided.
- Purchases: identification data, shipping and billing address, contact details, and payment data (securely processed by payment providers).
- Website browsing: IP address, cookies, device data, etc. (Cookie Policy).
- Customer support: data provided in inquiries or complaints.
3. PURPOSES AND LEGAL BASIS FOR PROCESSING
We process your data for the following purposes:
| Purpose | Legal basis |
|---|---|
| Order management | Performance of a contract |
| Marketing communications | Consent |
| Customer support | Consent |
| Fraud prevention and security | Legitimate interest |
| Tax and accounting compliance | Legal obligation |
| Website improvement | Consent / legitimate interest |
4. DATA RETENTION
- Customers: 6 years
- Newsletter subscribers: until consent is withdrawn
- Inquiries: 1 year
- Browsing data: according to cookie policy
5. RECIPIENTS
Your data may be shared with:
- PayPal
- Shipping companies (Correos)
- Mailchimp
- Google (Analytics, Ads) and Meta Ads
If data is transferred outside the European Economic Area, appropriate safeguards will be applied.
6. YOUR RIGHTS
You may exercise your rights at any time:
- Access
- Rectification
- Erasure
- Objection
- Restriction of processing
- Data portability
- Withdrawal of consent
How to exercise your rights: by sending a request to admin@dreamfulfilled.eu
Complaint: www.aepd.es
7. SECURITY
We apply appropriate technical and organizational measures to ensure data security.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy when necessary to comply with legal or operational changes.
